Privacy Policy

Introduction

Welcome to Priyanka Traders ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Personal Information: Name, email address, phone number, shipping address, billing address when you place an order or contact us.
• Account Information: Username, password, purchase history when you create an account.
• Payment Information: Payment method details (we do not store full payment information on our servers).
• Communication Data: Messages, feedback, and enquiry details when you contact us.
• Usage Data: Information about how you use our website, including pages visited, time spent, and referral source.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Process and fulfill your orders, including shipping and delivery
• Communicate with you about your orders, enquiries, and requests
• Send you updates about new products, offers, and promotions (with your consent)
• Improve our website, products, and customer service
• Prevent fraudulent transactions and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Shipping companies, payment processors, and IT service providers who help us operate our business.
• Legal Requirements: When required by law or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and shopping cart items
• Analyze website traffic and usage patterns
• Personalize content and product recommendations

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Types of cookies we use: Essential cookies, functional cookies, analytics cookies, and advertising cookies.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication protocols

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: